Security Services

If you require assistance or had someone suspicious in your business, please call:


  1. State that the matter is related to the Yaletown BIA
  2. Provide the address that the service is required for


Please dial 9-1-1

Please dial in situations where: A person’s life is in danger; A person or their property is being threatened; A crime is taking place (e.g. break and enter, assault, robbery, domestic dispute)

Call the non-emergency police line: 604.717.3321

Examples of a non-emergency calls: Reporting a crime that has already been committed and there are no suspects (i.e. your vehicle was broken into overnight); Reporting suspicious or nuisance behaviour (i.e. a noisy party); Getting or giving follow-up information for a police file you have already.

The more you report, the more attention the neighbourhood will receive for security.

Call the City of Vancouver: 3-1-1 for abandoned items, garbage, graffiti, park & wildlife problems, or building/development questions.

Alternatively, download Van311 App on Google Play or Apple Store and report your case online.

Call 604.683.7473

Our office is operational Mondays – Fridays, 9AM – 5PM. We are closed on Stat Holidays.

Things to consider

1 ) Learn more about the Trespass Prevention Program - Vancouver Police Department (

2 ) If something seems unusual or out of place, follow your instincts and report it to the police. Suspicious activity could include:

  • someone peering into cars and windows
  • a stranger who looks to have no purpose for being in the neighbourhood

3 ) If you encounter someone experiencing an episode, please maintain distance and contact the appropriate number. DO NOT engage - we understand that these cases can be worrisome, but we do not wish you to put yourself in potential harm's way. Let the professionals & specialists handle the situation.

4 ) If it is life-threatening, then dial 9-1-1, otherwise, contact Paladin Security or the "non-urgent" line.

5 ) Always report! If you encounter a distressed situation but dismiss it, then someone else becomes the victim.

Thank you!